Barnardo’s works with the most vulnerable children and young people in the UK. The charity has a broad range of projects nationally and is a recognised lead in areas such as exploitation, care experienced young people and emotional health and wellbeing.
Barnardo's has been working in Surrey for many years, delivering a broad range of services including short breaks, family centres and emotional health and wellbeing. The charity is a specialist in neurodevelopmental work with families and children particularly in ADHD (Attention Deficit Hyperactive Disorder).
East to West are a children and young people’s charity at the forefront of ‘bringing hope to young lives’. Based in the north of the county and working across Spelthorne, Runnymede, Elmbridge and Woking, its mission is to equip and support children, young people and families who are facing difficulties and challenges (spiritual, mental, emotional, and physical), to become the very best they can be.
Working in partnership with schools and St. Peter’s Hospital, the charity brings a relational approach to the support delivered, placing the needs of those it supports at the heart of what it does.
The Eikon Charity helps children and young people feel safe, heard, and supported. We listen, we talk, and we help young people with the skills they need to live their best life. And we work with families and professionals to make sure everyone gets the support they need. Understanding and giving support for challenges early can often stop problems from becoming much bigger – and we believe every child deserves to feel safe and heard.
Eikon is a charity that aims to improve outcomes for young people, building their resilience, wellbeing, and aspirations. Eikon provides support in schools, for families, and in communities to help overcome difficulties before they escalate.
As well as promoting wellbeing in schools, Eikon manages the counselling services delivered in local communities through Surrey Wellbeing Partnership partners: Learning Space, Relate West Surrey, Step by Step, and YMCA East Surrey.
Eikon’s vision is to develop happy, thriving, and resilient young adults who contribute positively to society.
Eikon’s programmes aim to support young people by:
- Inspiring greater self-confidence, aspiration, and resilience
- Enabling them to make positive, independent decisions
- Helping them become positive citizens in their community
Eikon strongly believes in early intervention - helping young people overcome difficult personal issues, before they become long-term, damaging problems.
Please see the services page to find out whether your child can access Eikon activities in their school Eikon School Activities or local community Eikon Activities in your Community
Contact information
Selsdon RoadNew Haw
Addlestone
Surrey KT15 3HP
For additional information
Visit Eikon's website
Telephone 01932 347434
Opening times
9am to 5pm, Monday to Friday
Areas covered
- Elmbridge
- Guildford
- Runnymede
- Spelthorne
- Surrey Heath
- Waverley
- Woking
Request for support process
We only accept requests for support from health and social care professionals. All children and young people need to be registered with a GP in Surrey.
To make a request for support
- Visit the electronic referral system - GPs only
- Visit the secure Riviam web portal - GPs, schools and other professionals
Please make your request for support on Google Chrome - Call Access and Advice on 0300 222 5755
We are open 8am to 8pm Monday to Friday and 9am to 12pm Saturday. The service is not open on bank holidays.
Social workers from the below teams should make referrals through the social work referral pathway:
- Assessment
- Child in Need
- Child Protection
- Children with Disabilities
Emerge Advocacy train and equip local volunteers to support young people aged 10-25 who are attending hospital because of self-harm, suicidal thoughts/actions or emotional crisis.
Emerge have projects across Surrey, offering support, comfort and care to young people who are at their lowest point, helping them through the hospital process and encouraging them to engage with other services following discharged from hospital.
Learning Space is a reputable children and young people’s mental health charity with over twenty years’ experience of working with Surrey families.
Its multi-professional team consists of skilled practitioners all trained in solution focused approaches. The charity works in schools and in the community and offers 1:1 support as well as targeted groupwork for children and young with a broad range of needs including anxiety, low mood and Autism Spectrum Condition (ASC). Learning Space is particularly proud of its strong Youth and Parent Voice groups which help improve current services and craft future ones.
Leatherhead Youth Project (LYP) offer innovative youth services across Mole Valley which aim to respond to local needs and help young people to be safe, happy and making positive changes in their lives.
LYP have a diverse range of projects and activities on offer for ages 11-19, including youth cafes, counselling and emotional wellbeing support, evening youth clubs, sports projects and more!
Matrix provides a lifeline for vulnerable young people across Guildford Borough. Building long-term relationships, Matrix provides activities within schools and the community to nurture, inspire, connect and empower them, helping them make the most of their lives. Matrix knows that when you value young people, listen to them and build positive relationships, you give them hope.
The opportunities Matrix provides enable young people to believe in themselves, and provide a platform for change – whatever context they find themselves in. As carriers of hope, staff and volunteers put young people at the centre of all provision and decision-making, and go the extra mile to ensure that every provision is a safe, inclusive space.
The National Autistic Society (NAS) are the UK's leading charity for people on the autism spectrum and their families.
In Surrey, the NAS Resource Centres provide support, guidance and advice, whether or not you or your child have an autism diagnosis, through a choice of services including bespoke, face-to-face family support, autism specific courses, family events, children and youth projects, adult social groups and more.
Peer Productions’ vision is to use theatre to genuinely change young people’s lives.
Founded in 2006, Peer Productions is an award-winning youth arts charity specialising in combining high quality arts practice with peer education. Each year they reach 15,000 young people across the South East of England, enabling them to change the way they think and to make positive life choices. Their work is made with, by and for young people and focuses on three interlinked strands of Identity, crime prevention and mental health.
Relate West Surrey provides counselling for young people in the West Surrey area. Life can be difficult and hard to navigate for young people. They may feel sad and scared with a sense of hopelessness. The most common issues come across are relationship struggles, feelings of isolation and loneliness as well as difficulties in relation to cultural differences, ethnicity and sexuality. They also see young people who struggle with anxiety and feelings of panic. Relate West Surrey provides a confidential and safe space for the young clients to explore their thoughts and feelings with the support of a highly qualified counsellor.
They provide counselling services for 10 to 18 year olds with mild to moderate mental health issues. They offer six to eight sessions which can be followed up with family counselling if required. Relate West Surrey provide this service in Woking, Walton, Ashford, Stanwell and Thorpe.
Contact information
Provincial House
26 Commercial Way
Woking
Surrey GU21 6EN
For additional information
Please visit the Relate West Surrey website
Telephone 01483 602998
Opening times
9am to 10pm for appointments
Contact name
Christina Powell
Email: christina@relatewestsurrey.org.uk
Areas covered
- Elmbridge
- Runnymede
- Spelthorne
- Woking
Request for support process
Relate West Surrey only accepts requests for support from health, social care and education professionals such as a GP or teacher. All children and young people need to be registered with a GP in Surrey.
To make a request for support
- Visit the electronic referral system - GPs only
- Visit the secure Riviam web portal - GPs, schools and other professionals
Please make your request for support on Google Chrome - Call Access and Advice on 0300 222 5755
We are open 8am to 8pm Monday to Friday and 9am to 12pm Saturday. The service is not open on bank holidays.
Social workers from the below teams should make referrals through the social work referral pathway:
- Assessment
- Child in Need
- Child Protection
- Children with Disabilities
Step by Step is a youth charity that believes every young person has the right to a bright future. It operates across six counties in the South of England, offering a variety of services including counselling. The charity's goal is to empower a young person with the life skills and confidence they need to achieve the bright future they deserve.
However Step by Step is working with young people, whether they’re moving into a Foyer or Supported Lodgings placement, meeting with a Support Worker, or seeing one of their Counsellors, their aim is always to empower young people to move forward with their lives in a positive way.
Step by Step offers six to eight counselling sessions for 11-25 year olds living in south west Surrey. Counsellors are trained and experienced in working with many different issues including stress, anxiety, depression, panic attacks, bullying, bereavement, low self-esteem, low self-confidence, friendship/relationship issues, self harm, eating disorders, feelings of not fitting in, exam worries and socialisation.
www.stepbystep.org.uk/young-people/mental-health/counselling/
Contact information
Step by Step36 Crimea Road
Aldershot
Hampshire GU11 1UD
For additional information
Please visit Step by Step website
Email rxx.stepbystepsurrey@nhs.net
Telephone 01252 346120
Opening times
Monday to Friday, 9am to 7pm
Contact name
Service Manager: Sara Dance
Areas covered
Guildford
Surrey Heath
Waverley
Woking
Step by Step accept self-referrals and referrals from health, social care and education professionals.
To make a request for support
- Visit the referral form for all referrals
- Call Access and Advice on 0300 222 5755
We are open 8am to 8pm Monday to Friday and 9am to 12pm Saturday. The service is not open on bank holidays.
Request for support criteria
Young people aged between 11-25, living in south west Surrey can access the service.
Young people who are having a hard time, struggling to cope or feeling stressed, anxious or down could benefit from counselling support.
Waiting times
Initial appointments are offered within four weeks. Following this, wait times are approximately eight weeks.
Surrey Care Trust provides mentoring, learning, counselling and outreach support to enable young people and adults to improve their chances in life. They help people to overcome the disadvantage of low skills, poor educational achievement, tough financial circumstances and cope better with life’s challenges.
Nurturing skills for life, work and learning creates brighter futures.
YMCA East Surrey is a vibrant charity working to transform the lives of young people and the whole community. The charity's key services include housing projects, health and wellbeing, children and young people’s services, including specialised activities for people with disabilities, with the aim of helping everyone to belong, contribute and thrive.
This service provides free and confidential counselling for young people aged 14 - 24. Young people come to Heads Together for a wide variety of reasons. Typical issues include low mood and depression, anxiety, panic attacks, family breakdown, sexual, physical or mental abuse, self-harm and bullying.
Contact information
YMCA Hillbrook House68 Brighton Road
Redhill
Surrey RH1 6QT
For additional information
- Telephone 01737 378481
- Visit the YMCA East Surrey website
Opening times
10am to 9pm.
Various counselling locations and sessions.
The head office is open 10am to 3pm, Monday to Friday.
Outside of this there is a 24 hour answer machine.
Contact name
Service Manager: Sarah Kenyon
Areas Covered
- Croydon
- Elmbridge
- Epsom and Ewell
- Mole Valley
- Reigate and Banstead
- Spelthorne
- Sutton
- Tandridge
Request for support process
The service is for young people aged 14-24. YMCA East Surrey only accepts referrals from health, social care and education professionals.
To make a request for support
- Visit the electronic referral system - GPs only
- Visit the secure Riviam web portal - GPs, schools and other professionals
Please make your request for support on Google Chrome - Call Access and Advice on 0300 222 5755
We are open 8am to 8pm Monday to Friday and 9am to 12pm Saturday. The service is not open on bank holidays.
Social workers from the below teams should make referrals through the social work referral pathway:
- Assessment
- Child in Need
- Child Protection
- Children with Disabilities